Projects and Case Studies
Case Study 1: Pharmaceutical Divestment Leadership
Challenge: A leading pharmaceutical company faced the complex task of divesting a £6bn group of business units, necessitating the renegotiation and management of critical outsourcing contracts to ensure continuity and mitigate risk.
Solution: As the Commercial Vendor IT Lead, we spearheaded the commercial
strategy, leading negotiations and implementing best practices for contract
management. This involved coordinating with multiple stakeholders, ensuring
compliance with legal standards, and adapting contracts to meet the evolving needs of the divested entities.
Outcome: The divestment was executed smoothly, with all contracts realigned to
support the new organizational structure. This strategic approach not only protected
the client's interests during a period of significant change but also established a
robust framework for future vendor relationships.
Case Study 2: Enhancing Profitability Through Contract
Forensics
Challenge: In a complex contractual landscape, a global IT outsourcing organization faced potential losses and inefficiencies due to poorly structured contracts across 30 countries.
Solution: We were called upon for our expertise in contract forensics, analyzing
existing agreements to identify areas of cost recovery and revenue enhancement.
Through meticulous review and strategic renegotiations, our client was able to
dismiss unfounded claims of 10 MEUR and restructured key contracts for improved
performance and profitability.
Outcome: The intervention led to the recovery of £7m in disputed funds and
identified £4m in additional cost recovery opportunities. Furthermore, the
implementation of commercial best practices and clear contract templates across the organization streamlined operations and fortified the client's negotiating position for future deals.
Case Study 3: Strategic Vendor Management for a major UK Government Agency
Challenge: A major UK government agency required expert management of high-value, complex Tier 1 supplier contracts to ensure the seamless delivery of critical services to the UK tax system.
Solution: Serving as a Commercial Contracts Consultants, we took charge of
overseeing these vital contracts, implementing a new commercial process for transitioning contracts from procurement to active management. Our approach emphasized transparency, accountability, and strategic sourcing to optimize service quality and cost-effectiveness.
Outcome: Our leadership in the commercial contract management space led to enhanced service delivery, reduced risks, and improved contract compliance. The assignment supported HMRC's operational goals and contributed to a more efficient public service delivery model.